Just let me know if you can fix it…

iPhone: acting up since firmware upgrade 3.1. It’s randomly been shutting down and requiring a hard reset to get it back up and running.

Today: decided to go to the Apple store to see if they could do anything about it.

(cut to scene inside Apple store at 119th and Roe)
First thing that I have to deal with is a woman in her mid to late fifties who, based on my assumption, probably can only use email on her computer. I could be wrong, but let’s just run with this. She asks me if she can help me with anything. I tell her “I’m here to figure out what is wrong with my iPhone as it’s been randomly shutting off.” She says, “Have you tried hard resetting it? To do that you hold the home button and the power button.” (of course I’ve tried this, a multitude of times mind you)

Thought/Observation: The hard reset is the “par for course” combination that it seems every mac “expert” suggests to do. I mean come on the simple user button mashing combination should be the first thing that everyone learns and yet these experts assume the general public is too stupid to figure it out.

(back to our Hero)I tell the Concierge as she’s so eloquently labeled that I have tried it and I still have the problem. Then the concierge tells me that they are no longer accepting appointments so I’ll probably have to come back tomorrow after I’ve made an appointment, unless I want to wait in line. I say that I’ll wait in line for the iPhone expert who from what I can discern is about 19 years old with a nice emo swoop and tattoos.

In line I go. After about 2 minutes of waiting I get to state my case to the next mac “expert”. After I tell the Emo-cierge about my problems with the phone he tells me to wait until he gets done with the patron in front of me and he’ll help me out. No problem as I just go sit at one of the macs and play around for a bit.

Once Emo Joe is ready to help me he asks what my problem is. I tell him that the phone randomly shuts down and there are no set clicks, beeps, swipes, or movements I can do to recreate the problem. Another mac “expert” over hears this and asks me if I’ve RESTORED my phone. I tell him that I have countless times and it still doesn’t work. Then Eavesdrop-cierge asks if I’ve restored it and used not a back up, but actually restored it as a new phone with no back up. I tell him that yes I’ve done this 5 or 6 times to no avail. Finally the Eavesdrop-cierge tells Emo Joe to take the phone in the back and do a behavior scan.

5 minutes elapse. During which time the original point of contact asks me if she can help me with something. WHAT?! I’ve been here at total of 7 minutes and you don’t remember me?

Emo-cierge comes back out and says, “Well the scan only showed some apps that have been crashing, but nothing weird is going on with the phone. We’ve had quite a few people come in and have the same issues. You can delete these apps if you’d like and see if that helps, but you’ll just want to keep your eyes open for an update as Apple is hopefully working on one.”

Wow, thanks! That’s helpful! Glad thing you guys are experts!!!

The moral of this story, or at least what I’ve learned from it is this: Apple prides themselves on having opaque products. Products that just work and you don’t have to know why they work they just do. This in my opinion leads to the service that they provide to their customers. They act as if any person walking through that door has NO CLUE on how to do ANYTHING related to their product. They also act like they know more than anyone else about anything. This elitist attitude bothers me because I feel that maybe 50% of people buying Apple products probably know a thing or two about utilizing a computer.

I’ll be the first one to say I like Apple products. They look refined, they generally work and albeit pricey they are good products in my opinion for what you utilize them for. The community that supports them though seems to be filled with elitist know-it-alls or poser computer nerds that try to bombard you with instructions on how to fix the solution when all they do is repeat what you could Google for in 2 minutes.

In other news, way to go Brett Farve!

Sean

Yoga…day 6 of 9

Boy, am I sore.  I have gone to Yoga at the Healthridge Fitness center 6 times in the last 9 days. Intense and my body is telling me so. I’ve experienced a few different styles of yoga as well as different teaching styles. One major thing that I have learned is that breathing is a huge part of the experience. Your breathing can help increase the stretch and if you really let yourself “relax” into a pose your body can handle a lot more than you think it can.

The best part of this new “going to yoga as much as possible” is how much better I feel after I’ve gone to a class and really tried to experience it. In the end your body is so relaxed, yet you feel as if you’ve had a great workout. It is also amazing to realize how much your own body weight can be used to strengthen itself.

I must thank my beautiful wife Veronica for turning me on to what a great part of my day yoga can be.

My very favorite part of yoga is that it is yet another thing Veronica and I can do together.

Until next time.

You know how I know you're not paying attention?

Because your driver side mirror is folded in and you’re doing 70 mph on the highway. I don’t know how many times I’ve seen this recently but it is ridiculous. It blows my mind all the things people do while they are supposed to be driving. I’m not saying hands need to be at 10 and 2 all the time (more so because it actually is not the best driving position) but look where you’re going. Put down the super-size fry, cigarette, and cell phone and look where you’re going and who you can avoid running into.

That’s all for now.

10k's, close shaves, and album covers

First up 10k’s:

Not so much plural runs, but definitely plural runners. Veronica and I completed our first official 10k on Saturday morning. We joined in with many others to help support those with Parkinson’s disease and finished a 10k.  Although it was no staggering time, we did not stop running once. No walking, even on the fairly steep hill or the last slow grade from 123rd and Metcalf to 119th and Metcalf.  Our overall time was somewhere in the ballpark of 1hour and 28minutes. As my wife so eloquently put it before we started the race, as we watched all the serious runners warming up, “…we’re completers, not competers…” and true to that statement we completed our 6.4 mile run.  I am very proud of Veronica as she’s come a long way with the mental challenge that running more than 2 miles brings about.

Next up, Close Shaves:

After we finished the run, Veronica and I headed back to the house to clean up and relax for a couple of hours until it was time to meet with Lindsey and Logan to head to CoMO to go watch the Tigers play some football.  This was the first home game of the season and the first game of our season ticket package.  Lindsey, Logan, Emily, Tyler, Veronica and I all have season tickets to the MU home games and boy is it going to be a fun season.  The 2 hour drive to Columbia is quite easy and with 4 people in the car it goes by quite quickly.  As we approached Columbia we started to get back in to friendly territory. We saw more and more Tiger Tails and realized what we were missing, our own Tiger Tail!  Needless to say during our stay in Columbia we managed to pick up a Tiger Tail to swap on to whichever car we may be driving at that time.

On to the game.  It was a little scary. 3 quarters were spent trailing by at one point 17 points. This was Bowling Green State University who were handily beating last years Big 12 North champs.  Finally in the middle of the 3rd quarter Gabbert and Co. got the offense moving and clawed their way back to a 27-20 victory.  A big round of applause goes out to Sean Weatherspoon and the defense as they kept the game close enough for the offense to reel the victory in.

All in all the weekend was very great and I look forward to spending time with my wife, good friends and some good football fans.

Album covers:

Over the past 2 weeks I purchased 2 new albums.  The first one was Saosin’s new album entitled “In Search of Solid Ground”.  This is the follow-up album to the self-titled debut “Saosin”.  While I.S.O.S.G is a decent album, it in no way holds it’s weight to the previous album.  The next album I purchased just today and it was Thrice’s new album “Beggars”. In a nutshell this is a FANTASTIC album.  While a departure from their experimental album collection “The Alchemy Index” it goes back to a more jam oriented rock and roll sound.  I recommend this album to anyone wanting to listen to a great album.

Now time to watch the season finale of True Blood with my beautiful wife. Until next time.

Sean

Wedding photos!!

Check out our Wedding page for a ton of photos from the wedding!

Recent going ons

We just got back from our first attempt at a cycling class at Healthridge Fitness. For me it was AWFUL. Nothing has ever made me feel so out of shape as this class. I came to a few conclusions afterward that may make for the next time I try a cycling class.

  1. learn how to elliptical (I’ve noticed the motions are somewhat identical when your standing and peddling on a stationary bike).
  2. start with a lower intensity. I started trying to win the race in the first 2 minutes. That didn’t get me anywhere at the end of it.
  3. The instructor needs better music. I.E. Saosin, Alexisonfire, Killswitch Engage, basically anything that will make one angry and get rid of aggression.

Other recent events since we’ve been married include settling in to a routine. It’s nice to have some semblance of normality and routine every day. Some days it gets a little out of whack, but mostly it flows nicely. Veronica and I found a cook book at Target that is all about cooking light. I believe the motto of the book is either 5 ingredients or 15 minutes to cook. So far we’ve tried about 8 – 10 meals and almost all of them have been great. That coupled with working out more frequently and our health seems to be going in the right direction.

Last Saturday when Veronica and I went back to Columbia we went on the MKT and ran a new personal goal of 7 miles. This is all in training for the 10k that we are running in 2 weeks. It is the Helen Gold 10k and hopefully is a pretty mild run.

Our next big task is to outfit our office at home. We have started gather ideas and keeping them in anodea binder. The hope is that this wil allow us to maintain a clear vision of design and only buy/design things that wil add to the space.

That concludes this update. Until next time

Sean

Welcome

Hello, this is the new home of our blog. I am hoping this site will hold us over until I learn how to host my own website. Please stay tuned. Click around some.

Enjoy,
Sean